Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Bexhill-on-Sea
GPhC Registration No. 9012511
Last Updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how Pharmacy Weight Loss Bexhill-on-Sea collects, uses, and safeguards your information in accordance with UK GDPR and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Bexhill-on-Sea is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Bexhill-on-Sea and across the UK. As a data controller, we are responsible for any personal data you provide to us through our services.

2. Data We Collect

We collect the following categories of personal information when you use our services:

• Identity data: Full name, date of birth, and gender
• Contact data: Email address, phone number, and delivery address
• Health data: Medical history, current medications, weight, BMI, and other clinical information required for safe prescribing
• Payment data: Billing information processed securely through our payment provider
• Technical data: IP address, browser type, and usage data collected via cookies

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

3. How We Use Your Data

We use your personal data for the following purposes:

• To assess your suitability for weight loss treatments and issue prescriptions where appropriate
• To dispense and arrange delivery of your medication, typically within 1 working day of pharmacist approval
• To maintain accurate patient records as required by pharmacy regulation
• To communicate with you about your treatment, including follow-up consultations
• To process payments securely
• To comply with our legal and regulatory obligations as a GPhC registered pharmacy

Our lawful basis for processing health data is the provision of healthcare treatment. For general personal data, we rely on our legitimate interests and contractual necessity.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how our site is used. Cookies may include:

• Essential cookies: Required for the website to function correctly
• Analytics cookies: Help us understand visitor behaviour to improve our services
• Preference cookies: Remember your settings and choices

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect your ability to use certain features of our website.

5. Third-Party Sharing

We do not sell or rent your personal data to any third party. We may share your information with trusted third parties only where necessary, including:

• Prescribing partners and clinical staff involved in your care
• Delivery providers to fulfil your medication orders
• Payment processors to handle transactions securely
• Regulatory bodies such as the GPhC or NHS, where we are legally required to do so
• IT and software providers who support our clinical and operational systems

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of 8 years in line with NHS and GPhC guidance. Payment and transactional data is retained for 6 years for legal and financial compliance. After the relevant retention period, your data is securely deleted or anonymised.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is stored securely, and access is restricted to authorised staff only.

8. Your Rights

Under UK GDPR, you have rights regarding your personal data, including the right to access, correct, or request deletion of your information. You may also object to certain types of processing or request that we restrict how we use your data. To exercise any of these rights, please contact us directly using the details below and we will respond promptly.

9. Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch:

Pharmacy Weight Loss Bexhill-on-Sea
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.